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About Victor Chandler

Responsible Gambling – Website Information

VC Affiliates is keen to ensure that our affiliates are aware of the implications that promoting gambling ensues.  Whilst we are keen for business partnerships to prosper, it is essential that both VC and affiliate adhere to promoting responsible gambling and ensure that gambling problems are kept to an absolute minimum.

1. Under-age Gambling

It is illegal for anyone under the age of 18 to open an account or to place a bet with Victor Chandler. We take our responsibilities in this area very seriously and carry out stringent age verification checks on customers who use payment methods available to children.
We also reserve the right to suspend accounts whilst we request documentation.

Anyone under the age of 18 found using any of our gaming sites will have winnings forfeited and the account will be closed with immediate effect.

We also advise that if customers’ computers are used by children that your players keep their account number/username confidential and they may wish to make use of parental control software such as netnanny (www.netnanny.com) or cybersitter (www.cybersitter.com).

 

 

2. Responsible Gambling

Victor Chandler would like our players to enjoy their gambling experience. We recognise the need for a responsible attitude towards gambling and we have in place a number of measures to promote and ensure responsible gambling.

If you think that any of your players may have a problem with gambling then please advise them to take some time to consider the problem gambling checklist below:

 

 

3. Problem Gambling Checklist

  • Do you stay away from work or studying in order to gamble?
  • Do you gamble to escape from boredom or unhappiness?
  • When gambling and you run out of money, do you feel lost and in despair and need to gamble again as soon as possible?
  • Do you gamble until all your money is lost?
  • Have you ever lied to cover up the amount of money or time you have spent gambling?
  • Have you ever lied borrowed or stolen to maintain betting habits?
  • Are you reluctant to spend gambling money on anything else?
  • Have you lost interest in your family, friends or hobbies?
  • After losing, do you feel you must try and win back your losses as soon as possible?

The more 'yes' answers given to these questions, the more likely the player is to have a serious gambling problem.
We recommend that the player:

  • Gambles as a form of entertainment
  • Avoids chasing losses
  • Only gambles with money he/she can afford to lose
  • Keep track of the time and monitor the amount of money he/she spends

 

 

4. Organisations That Can Help

 

 

5. Self Exclusion

While most customers are able to enjoy their gambling experience, we recognise that for some customers it can become a problem. For those customers we offer the facility to exclude themselves from playing with us. Customers who make use of our self-exclusion policy cannot re-open their account for a minimum of 6 months. Unless customers use our self-exclusion facility, a closed account can be re-opened at any time.